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    Personal support

    Personal support

    McKenzie Friend support in Luton

    Based in London and supporting people in Luton and Bedfordshire, we help you prepare for your hearing and sit beside you on the day, within clear limits.

    Free introductory consultation — 15 to 30 minutes. This is a request; Billy or Pravesh will ring you to agree a time. No obligation to proceed.

    Illustrative image: Billy Kukadia and Pravesh Rajdev listening to a woman beside a park bench with takeaway cups

    Support close to home

    Our main base is London. Luton and Bedfordshire are within our in-person area, across London and the surrounding counties roughly within 100 miles. Preparation sessions can also happen by Zoom or phone, so you do not have to travel to get ready. Court and tribunal hearing support remains England and Wales only.

    Where we can meet

    London base: Our main base is London; In person: London and surrounding counties, roughly within 100 miles; UK-wide by Zoom or phone: Remote forms, letters and preparation. Court support: England and Wales only

    Fees

    If the court moves your hearing, your fee carries over to the new date. If the hearing does not go ahead, or the judge does not permit us to attend, we refund the attendance fee, less any travel costs already booked and agreed with you in writing.

    Preparation and quiet support

    Bring the papers you already have to a local preparation session. We can put them in order together and prepare your own notes. If meeting is difficult, preparation can happen by Zoom or phone from home.

    Read the main McKenzie Friend page for the role, limits, court arrangements and who will support you.

    Free help

    These services are free. They can help in ways we cannot.

    • Support Through Court

      0300 081 0006

      Volunteers who help people facing court alone. They do not give legal advice and cannot take calls from withheld numbers.

    • Civil Legal Advice

      0345 345 4345

      Free legal advice by phone if you qualify for legal aid. Call charges apply; you can ask for a free call back.

    Who this support is for

    For people in Luton and Bedfordshire who are representing themselves at a civil or family court hearing and would like someone calm beside them.

    How it works

    1. 1

      Tell us what's happened

      Tell us about the letter, form or hearing and the practical help you need.

    2. 2

      Agree the scope

      We agree a local or remote session and the work in writing.

    3. 3

      Prepare together

      We meet locally or online, put your papers in order and discuss any hearing attendance separately.

    How our fees workWhere and how we provide support

    Talk through your hearing

    Tell us what is coming up and we will explain honestly whether our support is right for you.

    Book a free consultation
    Message us on WhatsApp

    Please don't send documents or personal details until we've agreed how we'll work together.