Cookie policy
This page explains the small files and browser storage our website uses, and how you stay in control.
Your choice
When you first visit, we ask whether you accept analytics. Until you choose “Accept analytics”, no Google Tag Manager or Google Analytics code is loaded, and nothing is sent to Google for analytics. Rejecting does not stop you using the site or contacting us.
What we use
| Name | Provider | Purpose | Type and duration |
|---|---|---|---|
| hfyss_cookie_consent (browser storage) | Here For You | Remembers whether you accepted or rejected analytics, so we do not ask again on every page. | Essential. Kept until you change your choice or clear your browser. |
| Google reCAPTCHA | Protects our enquiry forms from spam and misuse. Only used on pages with a form. | Essential for form security. Set by Google. | |
| Sign-in session (browser storage) | Here For You | Keeps you signed in to the client portal. Only created if you sign in. | Essential. Removed when you sign out. |
| __cf_bm | Our hosting provider (Cloudflare) | Security cookie that helps tell real visitors from automated traffic. It does not identify you. | Essential. About 30 minutes. |
| Google Tag Manager and Google Analytics (_ga, _ga_*) | Help us understand which pages are used, so we can improve the site. Not loaded at all unless you choose “Accept analytics”. If you later reject, these cookies are deleted and analytics stops from your next page load. | Analytics. Only with your consent. Up to 2 years. | |
| hfyss_attribution (browser storage) | Here For You | Remembers how you first found our site (for example a search or a link), so we know which information helps people. No name or contact details. | Analytics. Only with your consent. Cleared if you reject. |
We do not use advertising or marketing cookies. Google advertising features stay switched off.
Questions
Our privacy policy explains how we handle personal information. For questions about cookies, email help@hereforyousupportservices.co.uk or call 07772 053605.