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    Help and support lines

    If anyone is in immediate danger, call 999. This page lists free and independent UK helplines for mental health, domestic abuse, crime, money, housing, work and caring, and says which are open 24 hours a day.

    Here For You is not an emergency, crisis or counselling service. These are independent organisations. We provide signposting only, not these services. We are independent and not connected to any of these organisations.

    Last reviewed 23/10/2026. Opening times and eligibility vary; check the organisation’s own website for details.

    In danger now?

    Call 999.

    Deaf or speech-impaired: dial 18000 to reach 999 through Relay UK.

    You can text 999 if you have registered your phone first. Text ‘register’ to 999 and follow the reply.

    Which number should I call?

    1. 1. Is anyone in danger right now?

      Yes: call 999

    2. 2. Do you need urgent medical or mental health help, but it is not an emergency?

      Call 111. In England, choose the mental health option.

    3. 3. Do you need someone to talk to?

      Samaritans 116 123, or text SHOUT to 85258

    4. 4. Affected by crime?

      Police 101 to report, Victim Support for support

    5. 5. A problem with money, housing, work or caring?

      See the advice lines below
    Illustrative image: a phone, tea and flowers on a table, with no writing

    Emergencies

    • Open 24/7Free to call

      Emergency services

      999

      For anyone facing an emergency.

    Health and mental health

    • Open 24/7Free to call

      NHS 111

      111

      For people who need medical advice and help finding the right NHS service. In England, you can also call 111 and select the mental health option for urgent mental health help.

      Official website
    • Open 24/7Free to call

      Samaritans

      116 123

      For anyone who needs someone to listen to how they are feeling.

      Official website
    • Open 24/7Free to text

      Shout

      Text SHOUT to 85258

      For anyone who needs mental health support by text.

      Official website
    • Opening times vary

      Mind Infoline

      0300 123 3393

      For information about mental health and available support.

      Official website

    Abuse and violence

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    • Open 24/7Free to call

      National Domestic Abuse Helpline

      0808 2000 247

      For women experiencing domestic abuse and people concerned about them.

      Official website
    • Opening times varyFree to call

      Men’s Advice Line

      0808 8010 327

      For men experiencing domestic abuse and people supporting them.

      Official website
    • Opening times varyFree to call

      National LGBT+ Domestic Abuse Helpline

      0800 999 5428

      For LGBT+ people experiencing domestic abuse.

      Official website
    • Opening times varyFree to call

      Live Fear Free (Wales)

      0808 80 10 800

      For people affected by domestic abuse or sexual violence in Wales.

      Official website
    • Open 24/7Free to call

      24/7 Rape and Sexual Abuse Support Line

      Run by Rape Crisis England & Wales

      0808 500 2222

      For people aged 16 and over affected by sexual violence or abuse in England and Wales.

      Official website
    • Opening times varyFree to call

      Karma Nirvana

      0800 5999 247

      For anyone affected by honour-based abuse or forced marriage.

      Official website

    Crime and safety

    • Opening times vary

      Police non-emergency

      101

      For reporting a police matter that is not an emergency.

      Official website
    • Open 24/7Free to call

      Victim Support

      08 08 16 89 111

      For anyone affected by crime in England and Wales, whether or not it was reported to the police.

      Official website

    Children and young people

    Money

    • Opening times varyFree to call

      StepChange

      0800 138 1111

      For people who need advice about debt.

      Official website
    • Opening times varyFree to call

      National Debtline

      0808 808 4000

      For people seeking advice about personal debts.

      Official website
    • Opening times varyFree to call

      PIP new claims

      0800 917 2222

      For starting a new claim for Personal Independence Payment.

      Official website
    • Opening times varyFree to call

      PIP enquiry line

      0800 121 4433

      For questions about an existing PIP claim, including asking for more time with the PIP2 form. Monday to Friday, 9am to 5pm. Relay UK: 18001 then 0800 121 4433.

      Official website
    • Opening times varyFree to call

      Child DLA helpline

      0800 121 4600

      For asking for a Disability Living Allowance claim form for a child under 16.

      Official website
    • Opening times varyFree to call

      MoneyHelper

      0800 138 7777

      For people who need guidance about money and pensions.

      Official website

    Housing

    Advice and work

    Older people and carers

    Help in another language

    Some helplines can arrange an interpreter. The National Domestic Abuse Helpline offers interpreters for many languages, and a British Sign Language video service on weekdays. Samaritans has a Welsh language line, 0808 164 0123, open every day from 7pm to 11pm. If you would like to talk to us in English, Gujarati or Hindi about a non-urgent matter, you can contact Here For You.

    Questions about getting help

    What number do I call in a mental health crisis?

    If someone's life is at risk, call 999. For urgent mental health help in England, call 111 and choose the mental health option. If you need someone to talk to, Samaritans is free on 116 123, day or night, or you can text SHOUT to 85258.

    Which helplines are open 24 hours a day?

    999, NHS 111, Samaritans, Shout, the National Domestic Abuse Helpline, the 24/7 Rape and Sexual Abuse Support Line, Childline and Victim Support are open around the clock. Other services have set opening hours, so please check their websites.

    How can I contact 999 if I am deaf or cannot speak?

    Dial 18000 to reach 999 through Relay UK, which connects you to a relay assistant. You can also text 999, but only if you have registered your phone first by texting "register" to 999.

    Are these helplines free to call?

    Numbers beginning 0800 and 0808, as well as 999, 111 and 116 123, are free from UK landlines and mobiles. Numbers beginning 0300 are charged at a standard local rate, and are usually included in mobile minutes.

    Can Here For You help in an emergency?

    No. Here For You is not an emergency, crisis or counselling service. If anyone is in danger, call 999. Once things feel calmer, we can help with forms, letters and preparing for hearings.