McKenzie Friend support
Prepare your papers and have quiet, practical support beside you at a hearing.
Find out more about McKenzie Friend supportContact us
Here for you. It's in our name.
Our main base is London. We help with forms and letters in person across London and the surrounding counties, roughly within 100 miles, and anywhere in the UK by Zoom, phone and email. McKenzie Friend hearing support is available in England and Wales only.
Getting in touch should be the easy part. Call, WhatsApp or email, and you will hear back from Billy or Pravesh.
We aim to reply within one working day. Office hours: Monday to Friday 9am to 6pm, Saturday 10am to 2pm.
Ways to get in touch
Phone
07772 053605
Mon–Fri 9am–6pm, Sat 10am–2pm
Tap to call07772 053605
Please don't send documents or personal details until we've agreed how we'll work together.
Message us on WhatsApphelp@hereforyousupportservices.co.uk
Write to Billy or Pravesh
Send an emailWe come to you
London and surrounding counties roughly within 100 miles in person, including Luton and Bedfordshire; anywhere in the UK by Zoom, phone and email
Areas we coverWhat "here for you" means
Our name is a promise about how we treat you, from the very first message.
A real person answers
Billy or Pravesh reads and replies to every enquiry. You will not be passed around.
Your way, your pace
Call, WhatsApp or email, whichever feels easiest. There is no wrong way to start.
No paperwork needed to start
Just tell us what is worrying you. We can sort through the papers together later.
A free first conversation
The first conversation is free, with no obligation to proceed.
How we can help
Not sure which service you need? Have a look, then get in touch.
Forms and letters
Talk through what you need to say and put it clearly into your own words.
Find out more about Forms and lettersBenefits forms
Get help completing PIP, child DLA and Blue Badge forms with information you check yourself.
Find out more about Benefits formsWhat happens after you get in touch
- 1
Step 1: You get in touch
Call, WhatsApp, email or use the form. A few lines is enough.
- 2
Step 2: We listen
Billy calls or writes back, usually by the next working day, to understand what is happening.
- 3
Step 3: We explain your options
You get a clear, plain-English view of what we can and cannot help with, and any fee in writing before work starts.
- 4
Step 4: You decide
There is no obligation. You choose whether to go ahead.
How to check us before you decide
It is sensible to check anyone you pay for help. Here is how to check us.
- Look up Get Biz Wise Limited on Companies House (opens in a new tab)
- Check our data protection registration with the ICO (ZC228747) (opens in a new tab)
- Before you pay anything, you receive a written scope and fee, and an invoice from Get Biz Wise Limited. Fees are payable when you engage us and, for hearing support, before the day of attendance. We accept all common payment methods, including bank transfer, card and cash, and you receive a receipt for every payment.
- If the court moves your hearing, your fee carries over to the new date. If the hearing does not go ahead, or the judge does not permit us to attend, we refund the attendance fee, less any travel costs already booked and agreed with you in writing.
- Always confirm hearing dates with the court yourself. We will encourage you to.
- Ask us anything about who we are and how we work during the free call.
You do not need to have everything figured out
Many people who contact us feel unsure about what to say, or whether their situation is serious enough. If something is worrying you, that is reason enough to get in touch.
You can simply start with a conversation. There is no right or wrong way to get in touch — and you certainly do not need to have all the paperwork ready.
We will listen carefully, help you understand your options, and help you see the next step.
Help in your language
Billy speaks English and Gujarati directly, with conversational support in Hindi, so you can talk to him in the language you are most comfortable with. For other languages, we use carefully chosen AI translation tools, and we will always tell you when we are using them.
- English
- Gujarati · ગુજરાતી
- Hindi · हिन्दी
Send us a message
Tell us a little about your situation using the form below. There is no rush — take your time, and we will get back to you as soon as we can.
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Talk to Billy or Pravesh
When you contact Here For You, your enquiry is read and answered by Billy or Pravesh Rajdev, an experienced McKenzie Friend with more than 20 years of hands-on experience. Our website chat may use an automated assistant to answer simple questions and pass your message on, but a person always picks up your enquiry.
We are a new service, and Billy works with you directly. As our work grows, we will publish genuine client feedback here with permission. We understand that reaching out takes courage, and we will always treat you with kindness and respect.
Office hours
| Monday to Friday | 9am – 6pm |
|---|---|
| Saturday | 10am – 2pm |
| Sunday and bank holidays | Closed |
Messages sent outside these hours are picked up when we reopen.
Common questions about getting in touch
We aim to reply by the next working day. Messages received on a Saturday afternoon or Sunday are picked up on Monday. If you have told us how you prefer to be contacted, we will reply by phone, WhatsApp or email, whichever suits you best.
We are open Monday to Friday 9am to 6pm and Saturday 10am to 2pm. You can send a WhatsApp message, an email or the enquiry form at any time, and we will pick it up during our next opening hours. We are closed on Sundays and bank holidays.
No. We do not see clients at an office. Our main base is London. We meet people in person across London and the surrounding counties, roughly within 100 miles, including Luton and Bedfordshire, and help people anywhere in the UK by Zoom, phone and email. Court and tribunal hearing support remains England and Wales only. This means you can talk to us from home, at a time that works for you.
Yes. The free introductory consultation lasts 15 to 30 minutes and there is no obligation. It is a chance to explain what is happening and hear how we might help. If you want our help, any fee is confirmed in writing before work starts.
Yes, in many cases. Billy speaks English and Gujarati directly, with conversational support in Hindi. For other languages, we use carefully chosen AI translation tools, and we will always tell you when we are using them. Tell us your preferred language and we will explain the support available.
Yes. We treat every enquiry in confidence and handle your details in line with our privacy policy. Please keep medical or sensitive details out of your first message, and we will talk them through with you when we speak.
Yes. If something is worrying you, that is reason enough to reach out. There is no minimum threshold for getting in touch. We are here to listen, help you understand what is happening and work out the next step with you, at your own pace.
No. We are not an emergency service. If anyone is in danger, call 999. For urgent support, see our Help and support lines page, which lists organisations that may be able to help. For non-urgent matters, we are happy to hear from you during our opening hours.
How to raise a concern
If something has not felt right, we would genuinely like to hear from you. Tell us what happened in your own words. We will listen, consider it carefully and reply to you personally.
It helps to include your enquiry reference, if you have one. Please keep sensitive details out of your first message — we can talk them through with you.
You do not have to work this out alone.
Choose a call, message or email, whichever suits you.